ReMark, a SCOR Group Company, invests in the health of the insurance industry
ReMark continues to intensify its focus on the development of customer centric insurance propositions with a strategic investment in Umanlife (http://fr.umanlife.com/), an innovative wellness platform delivering personalised lifestyle coaching tools for consumers and bespoke platforms for businesses. Umanlife have deployed their award-winning solutions in a wide range of industries and environments and have an impressive client list. Umanlife’s platform is an exciting step change in ReMark’s proposition to insurers, enabling clients to not only understand but also impact customer behavior.
ReMark’s recent Global Consumer Study of 8,000 consumers highlights the potential of wellness, wearables and rewards to revolutionise customer perceptions of value from insurance products. Bundling Umanlife’s lifestyle management tools with insurance products provides an ongoing engagement platform for consumers to interact with their insurer and derive benefit beyond the traditional financial support resulting at the time of claim. The result is increased customer satisfaction and brand loyalty. For the insurer, this translates into better persistency and the ability to actively manage their portfolio risk profile.
Umanlife’s solution is device agnostic, aggregating data into one centralized platform. User data is distilled into personalised customer lifestyle advice. For the insurer, it can ultimately be leveraged to drive price or selection advantage and deliver genuine product and underwriting differentiation.
Paolo De Martin, CEO of SCOR Global Life, comments: “The investment in Umanlife will enable SCOR Global Life to further increase consumer demand, a key focus of the Group’s “Vision in Action” strategic plan. It underlines SCOR’s commitment to driving innovation, through sharing the risk involved in the development of solutions that meet the expectations of today’s customers.”
Stephen Collins, CEO ReMark International and Head of Global Distribution Solutions SCOR Global Life commented, “Marrying ReMark’s existing superior marketing and data analytics expertise with the Umanlife proposition will accelerate our clients’ ability to leverage the growing worldwide quantified-self phenomenon to deliver shared value propositions to their customers. These propositions allow the development of deeper customer insights, facilitating more meaningful and relevant upsell and cross-sell initiatives. “
Alexandre Plé, founder & CEO of Umanlife, added, “We are very excited to be working closely with ReMark to bring innovation to the life insurance industry. ReMark and Umanlife will be jointly developing bespoke end-to-end customer journey propositions to be deployed with selected clients around the world, working with them to accelerate business growth in an ever challenging environment.“
Read ReMark's latest Global Consumer Study
4th SCOR Young European Researcher Prize for research into Alzheimer’s disease
The Scientific Committee of the French Alzheimer’s Research Foundation, comprised of eight European neurology professors, has named Dr. Niklas Mattson of Sweden’s Lund University as the winner of the 4th SCOR Young European Researcher Prize, which is financed by the SCOR Corporate Foundation for Science.
Niklas Mattson accepting his award at the ceremony organized by the Alzheimer’s Research Foundation on the 30th of January 2017. (in the background, Bruno Latourette, Head of Actuarial & Risks at SCOR Global Life and member of the Board of Directors of the SCOR Foundation for Science)
Dr. Niklas Mattson’s original research on biomarkers has improved medical knowledge of disease mechanisms in the early stages of Alzheimer’s disease.
A biomarker can be defined as “a naturally occurring molecule, gene, or characteristic by which a particular pathological or physiological process, disease, etc. can be identified”. Proteins or other molecules found in fluids such as blood or cerebrospinal fluid can constitute biomarkers, as can physiological or anatomical changes observed using techniques such as functional magnetic resonance imaging (fMRI), which uses MRI technology to measure brain activity by detecting changes associated with blood flow, and positron-emission tomography (PET), a scan that uses a radioactive substance called a tracer to look for disease in the body.
Denis Kessler gives Global Keynote Industry Address at the 10th India Rendezvous
Denis Kessler (Chairman & CEO of SCOR SE), accompanied by Victor Peignet (CEO of SCOR Global P&C), Romain Launay (COO of SCOR SE) and Michel Blanc (Chief Underwriting Officer - P&C Treaty Asia Pacific) visited India on 18 and 19 January 2017 for the 10th India Rendezvous in Mumbai, at which Denis Kessler delivered the Global Keynote Industry Address.
On the evening before the conference, Mr Kessler hosted cocktails followed by dinner at the Taj Palace Hotel, Mumbai, for twelve CEOs from existing and prospective P&C and life clients.
The CEOs enjoyed the warm hospitality and company of the Group’s Chairman and senior management. They were appreciative of SCOR’s commitment to the Indian market, and the regulatory approval for setting up a branch in India was seen as a logical next step to further strengthen and deepen SCOR’s relationships in India through a local presence.
During the conference, Mr Kessler’s Global Keynote Industry Address, entitled “The Global Reinsurance Market & its Impact on India”, made a very positive impact on a large and highly receptive audience. Following the speech Alice Vaidyan, GIC Chairperson, met with Denis Kessler, Victor Peignet and Santhana Gopalan, Managing Director of SCOR’s India office, to discuss the recent regulation on order of preference.
The CRO Forum’s Emerging Risk Initiative, led by SCOR in 2016, publishes its 2016 Risk Radar update
The CRO Forum is a group of professional risk managers from the (re)insurance industry that focuses on developing and promoting industry best practices in risk management. Made up of Chief Risk Officers from large multinational insurance and reinsurance companies, including SCOR, it aims to represent the members' views on key risk management topics, including emerging risks. The CRO Forum’s Emerging Risks Initiative has published an updated Risk Radar every year since 2005.
This Risk Radar classifies each risk by its nature, determining its time horizon (significant impacts already seen in insurance claims, first significant impacts expected within 1 – 5 years, first significant impacts expected within 5 – 10 years), and its expected impact (small, medium or high).
Ruschlikon intensifies regional activity and technology focus
Ruschlikon, the global association of insurers, brokers and reinsurers, all committed to implementing e-administration in order to create an efficient and modern Market, announces intense activity in its Regional Implementation Groups with new operational relationships.
The Ruschlikon Steering Committee is supporting all new implementations, highlighting the tangible business benefits of e-administration as it did in the roadshow with the Bermudian insurance community in November 2016.
The North American Implementation Community is concentrating on the regional expansion of existing and new implementations. An introductory workshop was held in September, with the aim of informing new potential entrants about the benefits of Ruschlikon messaging and sharing the experiences of existing partner implementations.
Other market events are in preparation, in Europe and Asia in particular.
In the UK, the partnership with the LMG TOM program has been highly effective and has already led to concrete deliveries for a global and harmonized back-office.
The Ruschlikon community also comprises a full ecosystem of solution providers, which are helping all members with their implementations through specialized software and gateway applications. Two new solution providers have just been welcomed to the group, Docosoft and Deutsche Bank.
Finally, Ruschlikon is investigating how new technologies could improve business processes in the administration area. Blockchain has been operationally tested via a proof-of-concept for reinsurance accounts exchanged between brokers and reinsurers, developed by SCOR and ChainThat, a specialized blockchain startup.
Regis Delayat, chair of Ruschlikon and Senior Digital Advisor to the Chairman of SCOR, said “Ruschlikon is strengthening its footprint in all regions of the global (re)insurance market and is already achieving its two objectives: to increase exchanges within the community and to expand the community itself. Ruschlikon also plays a leadership role in terms of adopting innovation designed to optimize straight-through-processing and benefits for our member companies”.
Ruschlikon is the global community of insurers, brokers and reinsurers committed to implementing e-administration and driving an efficient and modern Market.
For more information, please go to www.ruschlikon.com and join our LinkedIn Group.