IN APRIL 2024, THE GROUP UNDERWENT A RESTRUCTURING THAT REDUCED THE ORGANIZATIONAL HIERARCHY BY SEVERAL LEVELS. WHAT WAS THE GOAL BEHIND THIS? C.D. The new structure supports a more nimble, simple, and effective organization. SCOR’s structure had grown over the years and a reshaping of the organization had become necessary to be future-ready. T he reorganization was centered around three main principles. First, enable faster decision making by ensuring key roles are closer to their respective Comex members. Second, reinforce empowerment and accountability by flattening the organization and reducing silos. Finally, strengthen diveristy of minds and backgrounds within the Group. These principles were translated into measurable indicators to ensure we can closely track our progress and steer the organization’s development. V ery practically speaking, by flattening the organization, we have also effectively brought the whole Group closer to our clients, which further strengthens our active client engagement and reinforces our client-centric approach. WHAT IS THE GOAL IN IMPLEMENTING A FLEX OFFICE APPROACH AND HOW DOES THIS ALIGN WITH NEW WAYS OF WORKING? C.D. Hybrid working is the new norm and new ways of working have created the need for employees to collaborate differently. Traditional office layouts and setups no longer provide workspaces that are adapted to work realities. T o address this, we are gradually rolling out more flexible workplace arrangements around the world: the so-called flex office. SCOR’s transition to a flex office model began in our Singapore office in 2021 and reached our Paris office in 2024, bringing new dynamics to our headquarters in the heart of the French capital. B eyond creating more practical workspaces and meeting places to address multiple different work situations that foster collaboration, there is also an environmental dimension. The flex office allows us to reduce our carbon footprint by reconfiguring office space and reducing the number of buildings. For example, in Paris, the number of square meters has been reduced by 25% and the number of printers by 70%, realizing energy savings while dedicating more space to new ways of working. The refurbishment project and work itself was conducted with a focus on recycling and reusing materials whenever possible, in line with ESG certifications. CAN YOU ELABORATE ON THE ROLE OF TECH AND DATA IN ENHANCING SCOR’S OPERATIONAL EFFICIENCY? C.D. As a part of SCOR’s Forward 2026 strategic plan and our overall transformation efforts, our ambition is to enhance our platform to be futureready by investing significantly in enhancing our technology and data infrastructure. “The reinsurance ecosystem is evolving, primarily driven by technological advancements, the recognition of the value of data, and changes in demand.” 26 ACTIVITY REPORT 2024
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