Exploring SCOR’s Core Value of Collaboration Through the AI Bites Initiative

The SCORWay is our practical guide for how we work together every day at SCOR. Created with input from employees across the organization, it reflects the values that genuinely matter to our people, not a top‑down mandate, but a shared foundation shaped by those who live it. These five values: Collaboration, Care, Integrity, Courage, and Open Minds help guide our actions, decisions, and the way we support one another. And when we look at how these values show up in real situations across the company, collaboration is often one of the clearest examples.

At SCOR, collaboration is more than a value, it is a way of working, learning, and collectively elevating the organization. Few initiatives embody this spirit better than “AI Bites,” a training program designed jointly by SCOR’s AI Team and SCOR University to demystify artificial intelligence for all employees, regardless of technical background.

In this article, Antoine Ly, Chief Data Science Officer explains how AI Bites became a model of cross‑department collaboration, why the program succeeded after an earlier failed attempt, and how shared expertise helped shape an accessible, practical, and engaging learning experience.

From a First Attempt to a Shared Success

Despite SCOR’s strong culture around continuous learning and expertise sharing, the very first attempt to launch an AI learning series in 2022 did not gain much traction. As Antoine recalls, the initiative “only reached people who were already technical and already interested in AI.” At the time, there was no structured learning platform or educational support to help reshape the training for a broader audience.
The experience became a catalyst for change.

“We realized we were talking to ourselves,” Antoine explains. “We wanted to reach people who didn’t know about AI, people who might be intimidated by it.”

So, the AI team went back to the drawing board and decided to approach the project differently: with a mindset centered on collaboration, shared goals, and accessibility.

Building AI Bites Together: An Education Designed for Everyone

The relaunch of AI Bites in 2024 was fundamentally shaped by the partnership between the AI team and SCOR University, a new company-wide learning platform that had been introduced in the meantime with the goal of consolidating existing trainings and offering new opportunities for learning and upskilling to SCOR employees.

Making the content accessible

SCOR University helped translate highly technical subjects with simple, practical, and engaging explanations. Their guidance pushed the team to remove jargon, use relatable examples, create sessions that required no technical prerequisites, and structure the learning path into clear levels (main modules, bonus modules, and deep talks).

“It was like designing a TED Talk,” Antoine says. “You’re not allowed to use technical terms, except if it’s the title itself.”

Designing the right format

The AI Team and SCOR University shaped AI Bites into short, twenty‑minute live sessions with a Q&A, later recorded and made available on‑demand on the SCOR University portal. To make the program accessible to everyone, they created a three‑tier structure: core modules, bonus topics, and more technical Deep Talks, so employees could choose how deep they wanted to go into the subject. Presented in a clear, TED‑style format, the sessions made AI easy to follow for all audiences, regardless of background.

A True Team Mindset

For Antoine, collaboration is not a box to tick, it is the foundation of everything the AI team does and AI Bites is a great example of that: The AI team provided the expertise while the SCOR University team offered structure and guidance for the program. Then SCOR University, along with Internal Communications team, coordinated invitations, logistics, training calendars, and visibility across SCOR. Each of these teams played a necessary role in ensuring the right content reached the right people at the right time.

“There is nothing we deliver that is not related to working as a team,” he notes. “Our impact depends on working together, sharing knowledge, and avoiding a situation where only one brain holds the expertise.”

A powerful example of this mindset is how the team prepared the modules: Senior members handled the simplest “AI Bites” sessions, learning to communicate without jargon, mid‑level members created the bonus content, and the juniors led the “deep talk” modules, pushing themselves to master complex explanations for experts. The team reviewed each other’s drafts, rehearsed together, and collectively refined the content.

And it was not part of their objectives. No bonuses tied to it. They did it because they believed in the value of the initiative, and because, as Antoine says, “If one of us fails, we all fail.”

This mindset, supported by SCOR University’s expertise, is what turned AI Bites into a company‑wide success.

Demystifying AI for the Entire Organization

The motivation behind AI Bites was clear: as AI tools became increasingly visible (especially after 2023's generative AI boom), employees wanted to understand how these technologies might impact their work.

AI Bites aimed to reduce fear and misconceptions, provide a minimal level of AI literacy across SCOR, as well as equip employees to identify what is truly valuable and what is external “noise” from vendors or consultants, while also demonstrating practical examples using SCOR tools, including prompts, everyday use cases, and daily workflows.

The initiative resonated strongly: In November of 2024, nearly 900 employees attended the sessions live,  which is a record for this type of training at SCOR.

Impact Beyond the Program

The success of AI Bites inspired other teams to create their own bite-sized trainings. For example, SCOR’s Legal team developed a “Legal Bites” module, applying the same educational principles.

AI Bites also led SCOR to consolidate some modules into a mandatory training, ensuring all employees gained foundational knowledge in AI.

Looking ahead, the AI team is exploring new topics such as AI agents and working with SCOR University on potential in‑person workshops to reinforce human interaction and group learning.

Collaboration as a Lived Value

When asked whether SCOR “promotes” the value of collaboration, Antoine responded:

“Values shouldn’t need to be promoted, but rather lived. You should be able to walk into a SCOR office, observe how people work, and immediately see our values in action.”

For him, collaboration is implicit. It’s about creating safe spaces, learning from one another, teaching others, and reaching collective goals that no single person could achieve alone.

AI Bites stands as proof of what happens when people work this way, not because they have to, but because they believe in the mission. It shows that when teams break silos, share their strengths, and design with the whole company in mind, they can create training that is impactful, accessible, and inspiring.

And above all, it shows that collaboration is not just one of SCOR’s five core values, but  it is a driver of innovation, empowerment, and collective success.