Hidden Jobs at SCOR: The Roles Behind the Reinsurance Business

When people think about a global reinsurer, they usually picture actuaries, underwriters, risk experts, or finance professionals. While these roles are essential, they represent only part of the story.

Behind every business decision, client meeting, and risk assessment is a network of professionals working in functions that many people would never associate with reinsurance. From learning and development to workplace operations and investor communications, these teams help create the conditions for SCOR to succeed every day.

To explore some of these lesser-known careers, we spoke with three employees based in New York, London, and Paris whose work has a direct impact on SCOR's performance, even though their job titles may surprise those unfamiliar with the industry. Their insights reveal an important truth: it takes much more than insurance expertise to run a global reinsurer.

Building Talent Across Continents

As AVP, Training Lead Americas, Emeline Oueda Cruz helps shape learning and development opportunities for employees across more than 15 SCOR offices, from Canada to Brazil.

While training may not immediately come to mind when thinking about reinsurance, Emeline sees her role as helping people to develop the skills they need to perform at their best. Her work spans everything from onboarding and communication skills to finance, artificial intelligence, and leadership development.

"People are at the heart of everything we do," she explains. " To ensure SCOR continues to be a successful global reinsurer, you need to have professionals who specialize in identifying, recruiting, fostering, and developing the right talent.”

A typical day involves collaborating with leaders across the business, identifying development needs, sourcing external learning partners, and designing solutions that support employees throughout their careers. Rather than focusing solely on insurance-related topics, Emeline works across a wide range of disciplines that help SCOR's people grow and adapt in a changing business environment.

For her, success depends on teamwork, communication, critical thinking, and living SCOR's values – care, integrity, courage, open minds, and collaboration – every day.

Keeping the Business Running

At the London office, Anthony Burpitt works in General Services, a function many employees benefit from daily without necessarily realizing the scope of its responsibilities.

The team's mission is straightforward: ensure SCOR has the infrastructure, services, and operational resilience needed to do business effectively. In practice, however, that means handling an astonishingly diverse range of tasks.

General Services oversees everything from office operations, procurement, and supplier management to business continuity planning and third-party risk management. The team also plays a key role in preparing for unexpected disruptions, whether these involve cyber incidents, operational crises, or facility-related challenges.

"The range of tasks can be quite staggering," Anthony says. “One day may involve managing major tax or legal disputes, while the next is all about resolving everyday workplace issues.”

The team works closely with functions including HR, Legal, Compliance, Finance, and Risk Management, helping to ensure that employees have everything they need to focus on delivering results.

For Anthony, the role is ultimately about creating an environment where people can do their best work.

"Everything SCOR employees see, touch, or receive in order to deliver their work needs to be managed," he explains. "We manage the external threats to business as usual, so that our colleagues can focus on delivering their best results."

Connecting SCOR With the Financial Markets

Based in Paris, Narisa Cheyklin works in Investor Relations, acting as a bridge between SCOR and the financial market community.

For many people, Investor Relations is not a function they would expect to find within a reinsurance company. Yet as a publicly listed company, maintaining strong relationships with investors and financial analysts is critical to SCOR's success.

The IR team prepares quarterly earnings communications, analyzes market feedback, meets with investors, and collaborates with teams across the business to understand the drivers behind SCOR's performance.

One of the biggest misconceptions about the role, she says, is that it is simply about creating presentations or distributing information. In reality, a significant part of the job involves listening.

"We try to understand what investors are interested in, what concerns them, what they find difficult to understand, and how we are perceived compared to our peers," she explains.

That means translating complex subjects such as risk, accounting, and business performance into clear, accessible language for external audiences. Curiosity, communication skills, and the ability to see things from another person's perspective are therefore essential qualities for success.

By helping investors to understand SCOR's strategy and performance, the team contributes to the confidence and trust that support the company's long-term growth.

More Than Reinsurance

The experiences of Emeline, Anthony, and Narisa highlight an often-overlooked reality: a global reinsurer depends on a wide range of expertise beyond underwriting and actuarial science.

Whether developing talent, managing operational resilience, or engaging with investors, these professionals play an essential role in helping SCOR achieve its goals. Their stories remind us that successful organizations are built not only by the people at the center of the business, but also by those working behind the scenes to support it.

Because at SCOR, every role contributes to the bigger picture. And some of the most important jobs are the ones you might never think of when you hear the word "reinsurance."

You can find more SCOR Voices "Career Compass" articles here.